The Firmadle Hotels is looking to recruit receptionists to join the Front Desk team. The role requires you to welcome all guests and visitors to the hotel, handle all arrivals, roomings and departures, and have a pleasant, welcoming manner as you are the first point of contact for all guests. You will need to have strong personal skills,and a love of working in a customer focused environment. Knowledge of Protel would be an advantage, but not essential. Fluent English are required.
Benefits: Competitive Salary 28 Holidays pro-rata per year Group Pension Scheme Discounted Health Care Meals on Duty Discounted Laundry Service Learning and Development Opportunities Recognition & Reward Scheme Local discounts Employee Social Events
why join Firmdale Hotels as a Receptionist? We are delighted to have been recognised by the hospitality industry for some of the great work our teams have done. To name a few of our recent awards and accolades;
Firmdale Hotels – “Number 3 in the Top 30 Best Employers in Hospitality”, The Caterer 2016 Firmdale Hotels – “Excellence in Employee Engagement”, HR in Hospitality 2016 Ham Yard Hotel – “Best Afternoon Tea Award”, Harden’s 2016 Sarah Williams – “Food and Beverage Manager of the Year”, Hotel Cateys 2015 Charlotte Street Hotel – “Restaurant Team of the Year”, Hotel Cateys 2015 Firmdale Hotels – “Excellence in Corporate Social Responsibility”, HR in Hospitality 2015 Interested in learning more or to hear it straight from our team.
What makes Firmdale such a special place to work? Quarterly Champagne receptions and annual employee recognition awards Employee led committees allow you to have your say, generate ideas and make a difference Award winning training opportunities (WSET, supplier visits and masterclasses to name a few) Bespoke development programmes (including accredited Supervisor and Manager training) Social events and team activities (bowling, quiz nights, netball teams, running club and more) Wait, there’s more! Refer a friend bonus, volunteering and regular Manager catch-up
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